The staff at Dreamy.com.au are friendly, trustworthy Australians. We will look after you and we appreciate your business. If you have any concerns, just let us know at sales@dreamy.com.au. We are happy to help.

If you are concerned about fraud, be reassured that we never see your credit card details ever. All items are shipped discreetly in Australia Post Express Post satchels from Rushworth Supplies.

We never even see your credit card details, our safe & secure credit card processors do the transaction for us. We do not store or record your credit card information. You will not need to signup to buy from us. Payment is via credit card (internet or telephone) including AMEX, bank transfer, BPay, money order, personal cheque or Paypal. Most payments are through trusted Australian Government endorsed company eWAY.

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We prefer to keep correspondence via email, as this allows us to keep record of your questions and our answers. We are not always able to answer the phone, but we can respond to email even when we are not in the office. However, we do understand that this isn't ideal for everyone, so we welcome your call on 02 4960 2623 (9am-8pm).

Since July 2003, however Dreamy.com.au is one of our later projects started in May 2004. Due to the success of Dreamy.com.au, we have also started Cutie.com.au in June 2005. We consider ourselves experienced, reliable and friendly.

Please visit out Payment Details page.

You are billed in Australian dollars. GST is included for Australian buyers.

We welcome orders from New Zealand and some other countries. Please select 'International Postage' in the shopping cart.

Many items are in stock and will be processed immediately. Other items take around 21 days, however a backordered item may take longer. We regularly split orders and post seperately to ensure you get your items as quick as possible.

Since we do not have the capital to purchase every one of our 100s of items each in 3 sizes each in 1-4 colours, we purchase lingerie as we need it. However, we do try to keep as much stock for fast deliveries as we can.

Our competition uses the same suppliers as we do, so their delivery time will be the same. However, we have the honesty to warn you about the 3 week delay. If it does not say otherwise on their website, assume 3 weeks.

Refer to our size chart. Follow the link on the menu above. We ask for your bra and dress size during the order process. We use this information to confirm you have ordered the correct size.

We will gladly exchange your item for the right size, so long as it has all tags attached, is smoke free and it is still in new condition.

We offer an exchange within 7 days of delivery excluding the postage costs (we may extend this time period with good reason). Please email us first before sending it back. Exchanges/returns are not available for discontinued items.

I'm glad you are amazed by our low prices. We have done much research to find quality suppliers at low prices. Our prices are so low because of our system, it is automatic. When you place an order, it is put into a database, then the order is generated by some software, sent off and magically you get your items a few days later.

Dreamy.com.au lingerie is fantastic quality. If you are tempted to buy from somewhere cheaper than us, be careful, as the saying goes, you get what you pay for. We believe we are as cheap as practical.

Email sales@dreamy.com.au and Sarah or Brad will respond to you within minutes to a few hours. Now that's service! Try us out.