Dreamy.com.au is committed to protecting the privacy of our Clients and Staff and observes the Australian National Privacy Principles legislated by the Commonwealth of Australia.
 

 1. All Staff and Contractors have been inducted on Dreamy.com.au’s Privacy Policy.

 2. All Personal Information is stored within either the Dreamy.com.au’s webserver system which is a controlled area. All access to Personal Information is stored in secured and controlled areas and all access to this information is logged.

3. Only authorised staff with a valid logon can access information in Dreamy.com.au Customer Management System.

4. Backup Storage of all Client information is stored in a secured safe and again access is via a controlled area.
 

1. Dreamy.com.au collects a range of information that includes but is not limited to –

     I. Name
     II. Address
     III. Telephone Details
     IV. Fax Details
     V. Complaints and Grievances
    VI. All Correspondence
    VII. Access to the website
 

1. Information Collected By Registration

      1. All registration information collected by our Website System is stored in a secured area

2. Dreamy.com.au will maintain contact with the client to facilitate the following:

       a. Inform the client of new products, upcoming events, offers or deals

       b. Inform the client of changes in the Privacy Policy

       c. Inform the client on any relevant legislative changes that may affect the storage of client information
 

1. Dreamy.com.au advises that when you visit our website, the servers hosting our site automatically register you visit. The information that is recorded can not and is not used to identify you or record any identifying information other than the following:

       I. The date and time of your visit

       II. Your IP number assigned to your computer

       III. The webpage you are viewing

       IV. The search terms used to find our website

       V. The website that referred you

2. Unless you specifically provide any identifying information such as but not limited to an email address, Name, or logon, you will be considered an anonymous visitor.

3. You acknowledge that in providing any personal information such as but not limited to, email address, name, address or logon that you have provided consent to Dreamy.com.au contacting you and storing your information in our customer database.

4. Dreamy.com.au has adopted the 10 National Privacy Principles and as such has procedures in place to ensure that your privacy is protected and that if you no longer wish to receive any further contact from our firm that you can unsubscribe to any mailing list, the customer database as required by simply visiting – http://www.dreamy.com.au, logging into your account and unsubscribing.

5. All information that has been provided to Dreamy.com.au will only be used for the designated purpose for which it has been provided and will not be disclosed to any third-party, or third-party organisations unless we have your prior written consent or as directed by the Laws of the Commonwealth of Australia, Laws of the State of Queensland or as directed by an Australian Law Enforcement Agency.

6. In providing information via our any of our websites that you acknowledge and confirm that you will not hold Dreamy.com.au, its employees or contractors liable for any loss, claim, demand, declaration, costs, damages, suits, proceedings, what so ever, including but not limited to the theft of information, economic loss or any other loss what so ever, no matter how caused.

7. For further information on privacy issues in Australia visit the Australian Privacy Commissioners Website at – www.privacy.gov.au
 

1. Dreamy.com.au will not provide any personal information to any third-person, third-party or organisation without expressed written permission by the individual involved.

2. Dreamy.com.au will not provide client information to any Government Body except in the form of a Statistical Measurement which cannot identify the individual.

3. Dreamy.com.au will only provide client information where required to by the Laws of the Commonwealth of Australia, Laws of the State of Queensland or where directed by an Australian Law Enforcement Agency.
 

1. All clients have the right under the Privacy Act to access their personal records simply by logging onto the Dreamy.com.au website.
 

1. All Privacy Policy Complaints must be lodged in writing.

2. On receipt of a Privacy Policy Complaint the Office Administrator will contact the client in writing to inform the client that the complaint has been received and that the Managing Director will review the complaint and will in writing advise the outcome of the complaint.

3. The Managing Director/COO will within 5 working days review the Privacy Policy Complaint and then document an action upon which will be undertaken on the Corrective Action Record. The outcome for the complaint will be as follows –
1. Complaint is found to have merit and action will be taken to correct the complaint
2. Complaint is found to have no merit

4. If the Managing Director/COO finds that the complain does not have merit, the Managing Director will inform the client and advise that if they feel the outcome is not to their satisfaction they can lodge a formal complaint with the Privacy Commissioner.
 

1. The Management of Dreamy.com.au reserves the right to modify and amend this policy and document dependent upon the current demands and changes to the Privacy Act of 1998 and the Laws of the Commonwealth of Australia.

2. All amendments to the Privacy Policy will be documented and found in this document.

3. All customers affected by any changes or amendments to the Privacy Policy will be emailed, if their email address is available or posted to the internet at corporate website of Dreamy.com.au – http://www.dreamy.com.au.

This Privacy Policy has been extracted from the Dreamy.com.au - OM1000 - Operations Manual V2.0 Dated 1 October 2007. For all enquiries about this policy please contact Dreamy.com.au on 07 3123 7846